1.1 PLACING AN ORDER

  1. Find the product you want on the diet plan page of the PT-db website Diet Plans
  2. Click the ‘Buy Now’ option below the required diet plan
  3. You will be re-directed to a secure PayPal webpage, asking you to input your billing and email details
  4. Review your order to ensure the item and details are correct
  5. Click ‘Pay Now’
  6. You will then receive an order confirmation via email to the email address provided at the time of ordering along with a PDF attachment of the diet plan ordered

In the unlikely circumstance we would be unable to fulfil your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.

Remember to check your billing and email details to ensure your order is correct before clicking the ’Pay Now’ button, as we may not be able to amend your order once it has been submitted.

    1. PT-DB REJECTING OR CANCELLING YOUR ORDER

PT-db reserves the right to reject or cancel your order on the PT-db website.  We explicitly reserve the right not to accept your order for any of the following reasons stated below;

  • Your billing information is not correct or not verifiable
  • Your order has been suspected of fraudulent activity
  • We could not deliver to the email address provided by yourself
  • Force Majeure
  • In the event of misspelling, pricing or other errors or mistakes in the website information
    1. DATA CHECKS

We may run some checks on your details before we ship your order.  These checks may include verifying your email address and payment details associated with your order.  Any orders found to be made under fraudulent pretenses will be followed up with an investigation.

    1. USER CONTENT

When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on the Pt-db website, you are entirely responsible for such user content. You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such user content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.

You represent and warrant that you own or otherwise control the rights to your user content.  You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing, sharing, distributing, reproducing, or otherwise making available user content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

We are in no way responsible for examining or evaluating user content, nor do we assume any responsibility or liability for the user content. We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any user content and we reserve the right to change, condense, or delete any User Content.  Without limiting the generality of the foregoing or any other provision of these terms and conditions, we have the right to remove any user content that violates these terms and conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these terms and conditions or infringe the rights of others.

    1. DELETION OF USER CONTENT

If you wish to delete your user content on our website please contact us by email at info@PT-db.com and include the following information in your deletion request: first name, user name/screen name (if applicable), email address associated with our PT-db website, your reason for deleting the post, and date(s) of posting(s) you wish to delete (if you have it).  We may not be able to process your deletion request if you are unable to provide such information to us.  Please allow up to 10 business days for us to process your deletion request.

1.6 Santander/PayPal

In cooperation with Santander, we offer you the following payment methods.  

Payment is to be made to our Santander account via PayPal.

General information about Santander and the user terms per country can be found on https://www.santander.co.uk/. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Santander’s privacy statement.  

2.1 PRICES/CURRENCY

The product prices displayed on the website are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered.

2.2 PRICE CHANGES

PT-db reserves the right to change the price of a product at any time without any forewarning.  Any orders placed prior to this change cannot be amended to the revised price.

3 DELIVERY OF YOUR ORDER

3.1 SILVER PLAN

Once payment has been made for this diet plan, you will automatically receive a confirmation email with the PT-db Diet, Training & Lifestyle plan attached as a PDF document.

3.2 GOLD PLAN

Once payment has been made for this diet plan, you will automatically receive a confirmation email with the PT-db Diet, Training & Lifestyle plan as a PDF document as well as the PT-db Initial Consultation form as a PDF document.  

It is the purchaser’s responsibility to fill in the Consultation Form and return it to info@PT-db.com for their customised plan to be created.  

A CUSTOMISED PLAN WILL NOT BE CREATED UNTIL THE CONSULTATION FORM HAS BEEN RETURNED TO THE EMAIL ADDRESS STATED ABOVE.

Once the Consultation Form has been received, PT-db will reply with a confirmation email saying we have received your completed Consultation Form and it can take up to 10 business days for your 12 week customised diet plan to be created and sent to you.

The 12 week customised diet plan will only be sent to the email address given at the time of purchase.

3.3 PLATINUM PLAN

Once payment has been made for this diet plan, you will automatically receive a confirmation email with the PT-db Diet, Training & Lifestyle plan as a PDF document as well as the PT-db Initial Consultation form as a PDF document.  

It is the purchaser’s responsibility to fill in the Consultation Form and return it to info@PT-db.com for their customised plan to be created.

A CUSTOMISED PLAN WILL NOT BE CREATED UNTIL THE CONSULTATION FORM HAS BEEN RETURNED TO THE EMAIL ADDRESS STATED ABOVE.

Once the Consultation Form has been received, PT-db will reply with a confirmation email saying we have received your completed Consultation Form and it can take up to 10 business days for the initial phase of your diet plan to be created and sent to you.

The initial phase diet plan and all the remaining customised plans included in this option will only be sent to the email address provided at the time of purchase.

Skype, mobile and email details will all be included in the confirmation email to provide support and feedback throughout the 12 week plan.

Fortnightly Skype calls will be arranged and agreed by both parties in advance.

Please allow 24-48 hours for PT-db to respond to texts and emails with any queries you may have throughout the 12 week plan.

Fortnightly adjustments will be made to your diet plan ONLY WHEN FEEDBACK HAS BEEN GIVEN BY THE CLIENT IN TERMS OF PROGRESS.

4 PROMOTIONS / OFFERS

4.1 PROMOTIONAL OFFERS

Promotions may run at any time throughout the year and are subject to change.

5 INTELLECTUAL PROPERTY RIGHTS

PT-db owns all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.

You may not; modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the PT-db website; remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by PT-db at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.